TLC Insurance Group Website Privacy Notice Updated 01/18/2023 This privacy notice discloses the privacy practices for www.tlcinsurancegroup.com. This privacy notice appliessolely to information collected by this website. It will notify you of the following: The personally identifiable information that may be collected from you, how it is used, and with whom it may be shared. The choices available to you regarding the use of your data. The security procedures in place to protect against the misuse of your information. How to correct any inaccuracies in the information. Information Collection, Use, and Sharing TLC Insurance Group is the sole owner of the information collected on this website. We only have access to/collect the information you voluntarily provide us via online forms, email, or direct contact. We will not sell or rent this information to anyone. Using your preferred method of communication, TLC will use your information to contact you in response toyour request. We will not share your information with third–party organizations outside TLC Insurance Group except for reasons necessary to fulfill your request (i.e., quoting and enrollment). Unless noted otherwise, we may contact you via email or phone to tell you about new products, services, orchanges to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: Ask what personal data we may have. Change/correct your personal information on file. Request for TLC to delete any personal data we may have. Express any concern you may have about the use of your data. Security We take precautions to protect your information. When you submit sensitive information via the TLC InsuranceGroup website, your information is protected online and offline. Wherever TLC collects sensitive information (such as Protected Health Information (PHI)), that information is encrypted and securely transmitted to us. You can verify this by looking for a closed lock icon next to the web page address or looking for “https” at the beginning of the web address. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personally identifiable information are in a secure environment. Only authorized employees who require access to the information to perform a specific job duty(i.e., customer service) are granted access to personally identifiable information. Links This TLC Insurance Group website contains links to other sites. Please be aware that we are not responsible for such websites’ content or privacy practices. We encourage our users to be aware when they leave our site and to read the privacy statements of any other website that collects personally identifiable information. Agent Hub Registration For affiliated brokers and agencies: You must complete the required website registration form to receive accessto TLC Agent Hub. This form requires specific information (i.e., name, national producer number, and email address) to confirm your identity and create your account. Brokers may request the registration form by calling1–800–719–3751. If you feel we are not abiding by this privacy policy, contact TLC Insurance Group immediately via telephone at 1–800–719–3751.